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Affordable Luxury Fragrance & Body care

Designer-inspired perfumes, niche dupes, and original gourmands

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Shipping policy

At Hey Sugar Fragrance Co., we want to get your sweet-smelling goodies to you as quickly as possible! Below are the details of our shipping process so you know exactly what to expect.

Processing Time

  • We process and ship orders within 48 hours or less to ensure you receive your items quickly.

  • Shipping Days: We ship orders Monday - Saturday; 6 days a week!  

  • Orders placed after 12 PM EST on Sunday will be processed and shipped the following weekend.

Shipping Methods & Estimated Delivery

  • We offer a variety of shipping options at checkout to suit your needs.

  • Delivery times vary based on your location and the selected shipping method. Most orders arrive within 3-7 business days after shipping.

  • Please note that shipping times may be affected by holidays, weather conditions, or carrier delays.

Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping promotions may be available—keep an eye out for special deals!

Tracking Your Order

  • Once your order ships, you’ll receive an email with tracking information so you can follow your package’s journey to your doorstep.

Lost, Stolen, or Delayed Packages

  • While we do our best to ensure smooth shipping, we are not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier. If you experience an issue, please contact the shipping provider directly for assistance.

  • If your package is marked as delivered but you haven’t received it, please check with neighbors or your local post office before reaching out.

International Shipping

  • At this time, we only ship within [your country]. International shipping options may be added in the future!

If you have any questions about your order or shipping, don’t hesitate to reach out. We’re here to help!

Hey Sugar Fragrance Co. - Crafted with Love in Port St. Lucie, Florida