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Affordable Luxury Fragrance & Body care

Designer-inspired perfumes, niche dupes, and original gourmands

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Terms of service

Welcome to Hey Sugar Fragrance Co.! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Information

Hey Sugar Fragrance Co. ("we," "us," or "our") operates this website and offers products subject to your acceptance of these terms, conditions, and policies. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service.

2. Eligibility & Use of Website

  • You must be at least 18 years old or have permission from a legal guardian to use this site.

  • You may not use our products for any illegal or unauthorized purpose.

  • We reserve the right to refuse service to anyone for any reason at any time.

3. Product Information & Availability

  • We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions, images, or prices are always 100% accurate, complete, or error-free.

  • Our products are available in limited quantities and may be discontinued or modified at any time without notice.

4. Pricing & Payments

  • All prices are listed in USD and are subject to change without notice.

  • We accept various payment methods securely processed through our checkout system.

  • We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent transactions.

5. Shipping & Delivery

  • Orders are processed within 48 hours or less, excluding Monday - Friday.

  • Shipping times vary based on location and carrier services. We are not responsible for delays caused by the shipping provider.

  • Please review our Shipping Policy for full details.

6. Returns & Refunds

  • We accept returns on unopened and unused items within 14 days of purchase.

  • Due to health and safety reasons, cosmetics and skincare products cannot be returned.

  • We do not offer refunds for personal fragrance preferences or custom/clearance items.

  • Please review our Return Policy for more information.

7. Intellectual Property

  • All content on this website, including images, logos, and text, is the property of Hey Sugar Fragrance Co. and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

  • Hey Sugar Fragrance Co. is not responsible for any allergic reactions or adverse effects from product use. Please check ingredients before purchasing.

  • We are not liable for any damages, losses, or claims resulting from the use of our products or website.

9. Privacy Policy

  • Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms of Service

  • We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at:

📧 Email: heysugarfragrance.com
📞 Phone: 561-768-1900

Hey Sugar Fragrance Co. - Crafted with Love in Georgetown, KY